Welcome to our support page, where we prioritize your needs with responsive service and efficient solutions. Whether you're navigating warranty claims, troubleshooting service, or seeking eco-friendly ways to recycle your electronics, we are here for you. Don’t hesitate to reach out for assistance, and rest assured that we are fully committed to providing quality support services that you can rely on. Thank you for choosing Heyo Smart, where your satisfaction is our mission.

Heyo Smart Services are available in many areas of New Jersey, Pennsylvania, and Delaware at this moment. Some services are available nationwide. Contact us for details.

1. Select the service you need following screen instructions. 2. Choose service questions that best describe your project to receive our respond. 3. Or simple way is to email to us at hi@heyosmart.com with your service request.

Services prices are set based on market price, knowledge, experience, and quality. Heyo Smart provides all options upfront to have no surprises for you. We make sure you know what you pay for.

The answer, as with many things in life, is—it depends. When considering same-day service, the level of urgency plays a significant role Different service requests come with varying degrees of priority and understanding this can help you determine the feasibility of booking a last-minute appointment like emergency service. When planning for non-emergency service requests, providing a buffer allows our team to assess the situation thoroughly without feeling pressed for time. You’ll likely receive a higher quality of service with dedicated attention—factors that contribute to a successful service experience. Let's plan it ahead!

1. Go to the Frame TV Mounting booking page 2. Choose service questions in Service Options that best describe your project to receive your price quote. 3. Choose Staff Member that is closest to your location 4. Add your Payment Information to complete your service request. 5. Heyo Smart will confirm your appointment date and time. 6. No worries if something wrong; flexible options are available and a full refund as well when prompted.

No. Heyosmart only covers the installation cost for the magnetic bezel options provided by Samsung. Customers will need to supply the frames they wish to mount, ensuring they match the sizes of the TV models we offer.

Currently, Heyosmart offers professional Frame TV mounting services for three sizes of Samsung TVs: 65 inches, 75 inches, and 85 inches.

Yes. In Samsung Frame TV Box, there will be a slim fit wall mount included. We provide all additional hardware and an AV recessed box to make your TV like a complete piece of art on your wall.

Frame TVs are typically compatible with various wall types such as drywall, concrete, brick, and plywood. Feel free to contact our team for personalized assistance with your frame TV project.

Yes. Please reach out for on-site inspection as recessed AV wall box installation is far different than regular drywall.

1. Ensure your desired custom image is on your phone. 2. Resize it to 3840 x 2160 pixels using our online tool or the Image Size app. 3. Download the Samsung SmartThings app and select your Samsung Frame TV in Art Mode. 4. Add your custom photo from your phone's library. 5. Opt for "Create Mat"; ensure "No Mat" appears for correct sizing. 6. Select "Set" to display your custom image on your TV.

You can find art for the Frame TV in its art gallery called the Art Store. The Art Store offers a collection of over 2,000 pieces, allowing you to browse, purchase, and download your favorite artworks directly to your Samsung Frame TV.

Yes, you can.

Yes. You can get a Frame TV from us, Heyo Smart, and get a discount for our complete high-quality artwork installation service.

We can offer related services like soundbar mounting service, audio-video system installation, and network optimization. There are many other services available on heyosmart.com/services

Certainly. We offer consultation services, and you may request assistance through a phone call at (844) 373-6161 or by completing this form.

Our 100% risk-free assurance is backed by our commitment to excellence and customer satisfaction. We achieve this by providing a comprehensive assessment of your needs, expert installation by certified professionals, and ongoing support to ensure your TV setup operates smoothly. If you encounter any issues or concerns, our dedicated team is readily available to address them promptly, ensuring you're completely satisfied with your smart home experience. Your satisfaction and security are our top priorities, and we stand behind our service with confidence.